One of the Cayman Islands’ longest established commercial banks, Scotiabank, will open a fully digital branch in Camana Bay on April 16.
The new branch, which will occupy nearly 19,000 square feet of office space on the first and second floor of 18 Forum Lane, will become one of only four fully digital Scotiabank branches in the Caribbean region.
“Camana Bay provides a number of benefits for both our staff and our customers,” said Scotiabank & Trust (Cayman) Ltd. Managing Director Dwight Burrows. “The new branch provides a central location, free and accessible parking and modern facilities in close proximity to necessary amenities.”
Scotiabank was the second commercial bank established in Cayman Islands when it opened as the Bank of Nova Scotia in 1966. It was incorporated the previous year as the first trust company in the Cayman Islands. Since opening, its corporate headquarters has been in the four-storey bulding on Cardinall Avenue in George Town, but its operations there, along with those in the branch at The Strand on Seven Mile Beach, will relocate to Camana Bay.
The full transition is expected to be completed by April 20, with the move of all business lines to Camana Bay. The new digital branch will feature an on-site concierge to demonstrate self-service offerings, assist with customer queries, share helpful tips and give customers the opportunity to provide real-time feedback.
“The unique design of this branch lends itself to an enhanced customer interaction as well as offering several technological innovations,” said Burrows. “We are excited to be the first bank [in Grand Cayman] to usher in a new and exciting digital era of banking to better serve the Cayman Islands community.”
The 18 Forum Lane building opened in 2016. It is the first mixed-use commercial office building to attain LEED Gold certification in the Caribbean. LEED, which stands for Leadership in Energy and Environmental Design, is awarded by the U.S. Green Building Council to buildings that include environmental sustainability in their design. LEED Gold is the highest level of certification. Because of the building’s environmental attributes and the beauty of its design, 18 Forum Lane also won the Cayman Islands 2017 Governor’s Award for Design and Construction Excellence in the commercial/hospitality category.